Callwright
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For any business that runs on phone calls

Every call answered. Every customer called back.

Callwright answers the calls your office misses, flags emergencies in a minute, and puts every caller in a callback queue your team works from their phones.

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Your assistant says she’s a virtual assistant on every call.

A caller who can’t reach you calls someone else.

Calls missed after hours, on weekends and while every line is busy are lost customers. A voicemail box doesn’t call anyone back.

  • After hours
  • Weekends
  • Every line busy

How it works

  1. 1

    Your phone rings first

    Your office answers like always. Nothing changes when you pick up.

  2. 2

    Missed calls go to your assistant

    She takes the caller’s name, number and what they need, and says when you’ll call back.

  3. 3

    Emergencies alert you in a minute

    A text and a phone alert to whoever is on call, with the reason on the first line.

  4. 4

    Your team calls back from the app

    From your business number, emergencies first. Log the outcome in one tap.

Emergencies handled right.

You write what callers should do while they wait, and your assistant reads it word for word, then alerts whoever is on call within a minute. You set the urgency rules. The AI can only raise urgency, never lower it.

  • Every business

    Someone is hurt or in danger

    Hang up and call 911 now. She says this first, before she asks anything else.

  • Property management

    Water through the ceiling

    Turn off any lights near the water at the switch. Shut off the water main if you can reach it safely.

  • Home services

    Gas smell

    Leave the building now. Don’t use light switches or anything that could spark. Call 911 or the gas company from outside.

  • Roadside and towing

    Stranded on the highway

    Turn on your hazard lights. If it’s safe, stay in the car with your seatbelt on. If anyone is hurt, call 911.

  • IT services

    Systems down

    Our on-call engineer is being alerted now. Note any error messages and what changed, so we can start on the callback.

  • Rules you set

    Water coming through a ceiling: Emergency. Locked out after hours: Urgent. A caller with a deadline today: Urgent. You write the rules; she follows them.

Every urgency label carries its reason, so the person on call can decide from the lock screen.

Your team works the list from wherever they are.

  • One callback queue

    Emergencies on top, then by the time you promised. Live countdowns.

  • Call back from your business number

    Your phone rings, press 1, and the customer sees your business number.

  • Texts without personal cells

    Your team texts from the business line. Opt-outs and consent are tracked for you.

  • One-tap “On my way”

    And “Job complete” with your review link.

Keeps your number and your tools.

  • Your main number stays with your carrier

    Nothing to port. Missed calls forward to your assistant; your phone keeps ringing first.

  • Works alongside the tools you already use

    Keep your CRM, scheduling and billing where they are. Callwright handles the calls.

  • No booking surprises

    Your assistant takes preferred times. Your office confirms every appointment.

Pricing

A one-time setup package plus a monthly care plan. We’ll size it to your business on a call.

Questions owners ask

Does the caller know it’s AI?

Yes. She says she’s a virtual assistant at the start of every call.

What if your system goes down?

Your phone still rings first. Callwright only answers the calls your office misses; if it can’t be reached, those calls go to your voicemail as they do today.

Can it book jobs?

Not yet. It takes the caller’s preferred times, and your office confirms every booking.

Is it recorded?

Yes, with notice at the start of the call. You set how long recordings are kept.

Hear your calls answered right. Then decide.

A 20-minute demo with your own call scripts, urgency rules and team.

Book a demo